MIT wants to help make life work for you

Family life is unpredictable. As an MIT benefits-eligible faculty, staff, postdoc associate or postdoc fellow, you can receive support to help care for the children and adults in your family (including you!). Your benefit includes short-term backup child care, short-term in-home backup adult care, and assistance with senior care planning.
Please note that MIT would like to remind you of the following:
  1. Employees may submit Personal Network claims for Backup Care which took place between June 15, 2020 and July 15, 2020 (so long as the claim is submitted within 30 days of care). Please contact Care@Work Backup Care at mitpersonalnetwork@care.com for assistance processing your claim. You must include: phone # associated with Care@Work account; date(s) of care; start time for each day; end time for each day; name of child(ren).
  2. You may not place a backup care request until an authorized credit card is listed on file. To avoid impeding future care requests, enter your credit card information during enrollment by clicking on Settings and selecting Credit Card Information.
  3. You may access your Care@Work benefits through a U.S. IP address only. If you wish to request U.S. care from outside of the U.S., you must connect through your VPN before signing into your mit.care.com account. 
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