Backup Care for Children & Adults

Care@Work is the fastest-growing provider of backup child care and adult care. We work with the world's most innovative companies to help their employees when regular care coverage falls through.

School is closed. A child gets sick. A parent breaks a hip. The nanny goes on vacation. A spouse has surgery. Life happens.

Unlike some legacy backup care offerings, Care@Work doesn't prioritize filling day care center vacancies when providing your employees with backup care options. We offer complete choice and transparent access to quality backup care, whenever and wherever your people need it. Whether that's in-home or in-center ‐ it's up to them.

To meet the increasing demand for backup care services, Care@Work has the fastest-growing network of backup care providers and we are able to nimbly scale our network to match our clients' needs. For in-home backup care, we have priority access to Care.com's care providers. From those providers, we select and vet the most qualified candidates to ensure they meet our high standards to join the Care@Work backup caregiver network. For out-of-home backup care, our network is comprised of leading national, regional, and local child care centers who meet our rigorous standards for service and quality of care. Finally, to enable full choice and program flexibility, if your employees have preferred care providers outside of the Care@Work network, we make it easier for them to use those providers for backup care as well.

Our award-winning technology combined with our consumer-first approach makes it easy for your employees to secure backup care based on their personal preferences and schedule. They can book care through the Care@Work mobile app or website, or speak with our dedicated team of customer service professionals who are available 24x7 year-round.

Want to know when to use your Care.com Membership vs. Subsidized Backup Care? This will help.

8ScenariosforUsingBackupCare

Scenarios for When Working Parents Need Backup Child Care

Nearly half of working parents miss an average of four days of work every six months because of childcare issues. Here the 8 most common scenarios parents face.

Read more
AECOM Case Study

AECOM: Engineering a Culture of Care

Welcoming inclusivity, boosting female leadership, and supporting employees and their families are the pillars of the global engineering firm's new care benefits.

Read case study
Can Companies Afford

Can Companies Afford Not to Offer Backup Care?

Employers lose an estimated $33 billion annually due to their employees' caregiving disruptions. See how Backup Care can help.

Check it out
How Best Buy Launched

How Best Buy Launched a New Benefit Inspired by Employees

Best Buy just introduced a life‐changing benefit to all its full- and part-time U.S. employees: backup child care.

Read more
A Must-Have Benefit

A Must-Have Benefit

Read the 6 reasons Backup care is an essential benefit in today's workplace.

Read now
5 Benefits Millennials

5 Benefits Millennials Care About

Millennial job‐hopping is estimated to cost the U.S. economy $30.5 billion. Do your benefits appeal to this generation?

Download this guide

We are the leaders in care. Want to learn more?

Our best-in-class care services help employees feel supported and be more productive.

Contact us